This Privacy Policy explains how RealKasa® EXP® collects, uses, stores and protects the personal data of users of the website realkasa.pt.
By using this website, completing contact forms, requesting information about properties, subscribing to communications or interacting with us by email, telephone, WhatsApp or other digital channels, the user declares that they have read and understood this Privacy Policy.
1. Data controller
The data controller responsible for the personal data collected through this website is:
RealKasa® EXP®
Website: https://realkasa.pt
Email: info@realkasa.pt
Telephone: +351 914 064 060
For any question related to personal data protection, the user may contact us through the email address indicated above.
2. Personal data we may collect
RealKasa® EXP® may collect the following personal data when voluntarily provided by the user:
- Name;
- Email address;
- Telephone number;
- Location or area of interest;
- Type of property the user is looking to buy, rent or sell;
- Information submitted through forms, messages or contact requests;
- Preferences related to properties, investment or real estate services;
- Technical browsing data, such as IP address, device type, browser, pages visited and cookies, where applicable.
We do not intentionally request sensitive data, such as health data, religion, political opinions, racial or ethnic origin, unless such data is freely provided by the user and is strictly necessary to respond to a specific request.
3. Purposes of data collection
The personal data collected through the website realkasa.pt may be used for the following purposes:
- To respond to contact requests or information requests;
- To send information about properties, real estate opportunities or related services;
- To schedule meetings, property viewings or property valuations;
- To provide real estate mediation services;
- To send newsletters, commercial communications, informative content or campaigns related to the real estate market;
- To improve the user experience on the website;
- To comply with applicable legal, tax, administrative or regulatory obligations;
- To prevent abusive, fraudulent or unlawful use of the website.
4. Newsletters and commercial communications
When completing forms on the website, subscribing to communications, requesting information or expressly authorising contact, the user may receive emails, newsletters or other communications related to properties, the real estate market, investment opportunities, guides, campaigns or services from RealKasa® EXP®.
The user may unsubscribe or object to receiving these communications at any time by using the unsubscribe mechanism included in the messages, where available, or by sending a request to info@realkasa.pt.
RealKasa® EXP® undertakes to respect the user’s choice and to stop sending commercial communications whenever the user requests removal from the contact list.
5. Legal basis for data processing
The processing of personal data may be based on one or more of the following legal grounds:
- The data subject’s consent;
- The performance of pre-contractual or contractual steps;
- Compliance with legal obligations;
- The legitimate interest of RealKasa® EXP®, namely to respond to contact requests, manage commercial relationships, improve services and communicate with clients or potential clients, always respecting the rights and freedoms of data subjects.
6. Sharing data with third parties
RealKasa® EXP® does not sell, rent or commercially trade users’ personal data to third parties.
Personal data may, however, be shared only when necessary and appropriate with partner entities or service providers that support the real estate activity, such as:
- Real estate consultants;
- Solicitors, lawyers or notaries;
- Credit intermediaries or financial institutions;
- Insurance companies;
- Property valuation, energy certification, construction or maintenance companies;
- Technology platforms, web hosting providers, email marketing providers, CRM systems or contact management tools;
- Public, judicial, tax or regulatory authorities, when legally required.
Whenever data is shared with third parties, such sharing will be limited to what is strictly necessary for the relevant purpose.
7. Data retention
Personal data will be stored only for the period necessary to fulfil the purposes for which it was collected, including responding to contact requests, commercial follow-up, provision of real estate services, compliance with legal obligations or the defence of rights.
Where data is processed based on consent, the user may withdraw that consent at any time, without affecting the lawfulness of the processing carried out before such withdrawal.
8. Rights of data subjects
Under the applicable data protection legislation, the user may exercise the following rights:
- Right of access to their personal data;
- Right to rectify inaccurate or incomplete data;
- Right to erasure of data;
- Right to restriction of processing;
- Right to object to processing;
- Right to data portability, where applicable;
- Right to withdraw previously given consent;
- Right to lodge a complaint with the National Data Protection Commission.
Requests related to these rights should be sent to info@realkasa.pt.
The user may also lodge a complaint with the competent supervisory authority:
Comissão Nacional de Proteção de Dados - CNPD
Website: https://www.cnpd.pt
9. Data security
RealKasa® EXP® adopts appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, disclosure or destruction.
However, no digital system, website, email or internet data transmission is completely immune to risk. For this reason, we also recommend that users adopt appropriate security measures when communicating with us online.
10. Cookies and similar technologies
The website realkasa.pt may use cookies or similar technologies to improve the browsing experience, analyse usage statistics, personalise content or support digital campaigns.
The user may configure their browser to block or delete cookies. However, some website features may not function properly if cookies are disabled.
Whenever non-essential cookies are used, the relevant consent will be requested where applicable.
11. Links to external websites
The website realkasa.pt may contain links to third-party websites, including real estate portals, social networks, partners or external platforms.
RealKasa® EXP® is not responsible for the privacy policies, content or practices of those external websites. We recommend that users consult the respective privacy policies before providing any personal data.
12. Changes to this Privacy Policy
RealKasa® EXP® may update this Privacy Policy whenever necessary, namely to reflect legal, technical, commercial or operational changes.
The latest version will always be available at https://realkasa.pt.
Last updated: 19 June 2026